A Control Shift Is Under way
Today’s customers are changing the way that they deal with organisations.
Ctrl-Shift provides insight and advice to build strong and prosperous business through this shift while delivering new customer value.
Retailers’ privacy policies ‘in urgent need of an overhaul’
Phew! It has taken us six months but we got there in the end. Today (27… Read more...>
January newsletter: EU law looks set to mandate organisations to change their attitude
In this first issue of the year we highlight some of the proposals in the… Read more...>
Chris Nutt joins Ctrl-Shift
We're delighted to announce a new addition to the Ctrl-Shift team. Read more...>
VPI - Volunteered Personal Information
Alan Mitchell describes the impact and opportunity created by voluteered personal information
How customer friendly are retailers’ privacy policies? This report summarises Ctrl-Shift's analysis of the top 100 online retailers and is free to download Read more...>
Featured Events
The Annual Meeting 2012 will convene under the theme, The Great Transformation: Shaping New Models, whereby leaders return to their core purpose of… Read more...>
A big debate brewing here. As a consumer, behavioral pricing may mean… Read more...>
So here is another example of where technology is going. until recently… Read more...>
Rethinking Personal Data session at #WEF #Davos. How can data be used more to benefit end user and have her control h ...
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