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Who we are

Ctrl-Shift is powered by an extensive network of expert strategy consultants, business analysts, consultants and researchers and is headed up by our highly experienced management team.

Our network boasts unrivalled experience and skills in key areas including: digital; technology; innovation; change and transformation management, multi-channel service design; project leadership – all underpinned by an in-depth understanding of The Personal Information Economy.

Talk to us to find out how our team of experts can support your business. Join our team if you are ready to drive forward a new market.

Liz Brandt / CEO

Liz Brandt


Liz Brandt is co-founder and  CEO of Ctrl-Shift, her career has spanned 20+ years of business consultancy across numerous sectors. She currently advises a number of global clients including Facebook, O2, the BBC, and Suncorp, helping them to develop and future-proof their digital products and services.

Her career has spanned multiple disciplines including consultancy, digital media, customer service design and strategic marketing.  After twelve years with Barclays, Liz moved to the Systems Integrator company Logica, heading up their Sales and Marketing and the development and running of their international CRM business, after which she has founded several companies, including a mobile CRM company, Zishi, and Digital Public, a public sector consultancy developing a consumer-centric digital media service for government.

Since its launch, Ctrl-Shift has been at the forefront of understanding, explaining and shaping the Personal Information Economy(PIE), it has pioneered Me2B digital services and Personal Information Services (PIMS) and remains at the forefront of strategic business consulting in the PIE market.


Alan Mitchell / Strategy Director

Alan Mitchell

Strategy Director

Alan plays a key role in developing and articulating Ctrl-Shift’s understanding and vision of the personal information economy, providing strategic guidance for high profile projects in the public and private sectors, and advising policy makers on the changing personal data landscape.

Alan first outlined the concept of personal information management services (PIMS) in his 2001 book Right Side Up. Before founding Ctrl-Shift with Liz Brandt, Alan spent 20 years researching, writing about and commenting on consumer, market and marketing trends and brings his deep knowledge of consumer needs, behaviour and trends and behaviour to bear on all Ctrl-Shift projects.

David Pickering / Chairman

David Pickering


David is an experienced leader of consulting and technology services businesses – both public and private. Strongly customer and sales focused, David has experience in building start-up enterprises into successful consulting brands – his previous business, Charteris Ltd, growing to become one of the top 40 management consulting businesses in the UK. David also has extensive corporate experience including in business performance transformation, strategy development and delivery, and proposition design. As a Director of global IT services firm Logica he led the growth of some of its largest operating units.

David’s passion is in helping businesses deliver their real potential, particularly through customer and sales-led growth strategies. Over his career he has worked with a wide variety of technology-based solutions and consulting businesses.  These have ranged from start-ups to enterprise scale businesses. He is a Chartered Engineer and Fellow of the British Computer Society.

Jamie Smith / Client Strategy Director

Jamie Smith

Client Strategy Director

Jamie is Client Strategy Director at Ctrl-Shift, specialising in the Me2B market, proposition development, innovation strategy, project management and organisation change.

He has over ten years business and innovation consulting experience gained from Deloitte and BT, having delivered a wide range of projects for both public and private sector clients.

With insight into how disruptive business models and digital technologies are empowering individuals to make better decisions and get things done, Jamie brings both strategy and delivery experience in helping organisations act on the opportunities and challenges across the Personal Information Economy.