Tag Archive: VRM

The opportunity for personal clouds and VRM

At our Personal Information Economy 2014 event we’ll be exploring the game changing opportunities and implications of the new information rich digital economy. Personal information management services and trusted data sharing are changing relationships between consumers and organisations. An example...

WEF report: why data is now a strategic issue

As part of its Rethinking Personal Data project the World Economic Forum has just published its latest paper Unlocking the Value of Personal Data: From Collection to Usage. One of the key passages reads as follows: From passive consent to...

Information logistics: the launch of the Digital Asset Grid

Slowly but surely the various pieces of the new Personal Data Ecosystem jigsaw are falling into place. Actually, not that slowly. The pace is hotting up. Today, at the Sibos conference in Osaka, Japan, Ctrl-Shift reports the results of a...

World Economic Forum: trust frameworks and evidence

Just back from the World Economic Forum workshop in Brussels on ‘Unlocking the Value of Personal Data: Balancing Growth and Protection’. The gist of WEF’s argument goes like this. Personal data is emerging as a hugely valuable economic asset –...

Reinventing advertising

This week’s issue of Marketing Magazine carries a cover story written by me called ‘Beyond Advertising: Why Consumer Services Is Trumping Traditional Marketing’. The key passage in the article goes like this: “The simplest and most important driver of change...

New milestone in personal data landscape

Today marks an important milestone in the personal data landscape. The US based Respect Network – which has developed the award winning Respect Trust Framework enabling members to securely share identity and personal data – has announced two major corporate founding...

The Intention Economy

“Customer power will be personal, not just collective. Each customer will come to market equipped with his or her own means for collecting and storing personal data, expressing demand, making choices, setting preferences, proffering terms of engagement, offering payments, and...

April newsletter: UK leading the global market

It has been a busy month where we have attended and hosted several events. They highlight the way that public opinion, technology, regulatory and commercial pressures are all lining up to unleash a sea change in the personal data landscape....

The growth opportunity of Personal Information Management Services

Playing down good news isn’t something one expects from politicians these days, but there’s at least one real driver for growth buried in George Osborne’s Autumn Statement. In it he announced new Open Data measures, and this signals a battery of...

The new personal data landscape report

At our recent event ‘To hoard or to share: midata and the personal data-sharing revolution’ Alan Mitchell discussed the Government’s midata programme in the broader context of changes to the personal data landscape. We’ve now published a report on the...

WEF report: Personal data as a new asset class

I’ve just been reading the World Economic Forum’s report Personal Data: The Emergence of New Asset Class. Here are some of the key points in the report. First, it highlights the vast amounts of personal data that are now...

Tracking the control shift

We’re about to start our longest ever project – one that we think will take us to 2020 and maybe beyond. And we need your help. We’re setting out on a simple task: to track the change in control from...

The Customer is Not King

Whenever marketers use the word ‘customer’ or ‘consumer’ they bury themselves deep within an organisation-centric view of the world: these terms are seller-centric inventions. The only entities that see ‘customers’ or ‘consumers’ when they look at the world are organisations...

Hop-Along Relationship Management

Once upon a time there was a man who preferred to hop rather than walk. It happened because when he was very small he had an unfortunate series of accidents that kept his left leg in a plaster cast. The...

Demos article: personal data and public services

The following article by William Heath appeared in the new Demos book The long view – new ideas for progressive policy.

More recognition of the control shift

Two more articles explore the on-going control shift. The first article comes from McKinsey and discusses the effects of word-of-mouth on marketing. The article starts off thus: “The sheer volume of information available today has dramatically altered the balance of...

CRM: a worm turns

I’ve nicked the following extracts from a report by Neil Davey at mycustomer.com. Of course we’ve been saying this sort of stuff for years. But it’s good that people like Gartner are finally getting round to recognising it: it shows...

VRM, health records and UK opposition policy

Smart Healthcare has just published an article by me about health records, opposition policy and the role of VRM. The emergence of person-centric health records, imperfect as they may yet be, suggests that healthcare may be the first sector to...

VRM takes a great step towards becoming UK Opposition policy

VRM took a great leap towards becoming HM Loyal Opposition official policy today with the publication of a CPS paper by Liam Maxwell: “It’s ours – Why we, not government, must own our data” Essentially it’s the first-ever VRM manifesto...

“Why we, not government, must own our data”

It looks like the odds-on next UK administration will be fuelled by VRM: see this CPS paper by Liam Maxwell. More anon.

Help tell the EU about the control shift

Our friends David Price and David Osimo are crowdsourcing web ideas for better European public services. It’s for an EU bigwigs conference in Malmo in November. I’ve put two Ctrl-Shift suggestions here and here. Vote for them, if like me...