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Tag Archive: customer services

Track My Macca’s – The Flip in action

A few months ago we discussed The Flip – organisations turning their knowledge, expertise and information into a customer service.  A new app launched in Australia that allows McDonald’s customers to track the ingredients in their burgers shows one example...

read more 19th June 2013

Can Barclays really change?

It’s really quite something when a CEO as senior as Barclays’ Antony Jenkins’ takes a stand as he has over  the need for corporate values that build trust. In his recent letter to staff Jenkins admits that like other banks,...

read more 22nd January 2013

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