Tag Archive: consumer empowerment

midata news coverage

There’s been quite a lot of news coverage of the midata launch – which is about time given its potential long term significance. The BBC has a vox pop from midata chair Prof Nigel Shadbolt. The Wall Street Journal asks...

20 million customers to get their data back

Today the following businesses announced their commitment to the midata principle of releasing customers’ data back to them in a portable electronic form: Avoco Secure; billmonitor; British Gas; Callcredit; EDF Energy; E.ON; Garlik; Google; Lloyds Banking Group; MasterCard; Moneysupermarket.com;...

Richard Anson to speak at midata event

The countdown to Ctrl-Shift’s midata event, ‘to hoard or to share: midata and the personal data sharing revolution’, which takes place a week tomorrow, has started. We’re delighted that Richard Anson, Founder and CEO of Reevoo, will be taking the...

Google will talk about data openness and transparency at Ctrl-Shift’s midata event

Theo Bertram, UK Policy Manager for Google, will talk about data openness and transparency at Ctrl-Shift’s forthcoming event ‘to hoard or to share: midata and the personal data sharing revolution’ on 9th November. Theo will showcase Google Dashboard as a...

Defining and defending the interests of future consumers

Consumer Focus, the statutory consumer champion for England, Wales and Scotland, has asked Ctrl-Shift to add to its body of research regarding how use of the internet and new technologies have made powerful new approaches to consumer empowerment possible. Specifically...

Energy companies announce midata agreement to give consumers access to their personal data

Yesterday’s Energy Summit saw the first significant announcement of the Government’s midata programme, which we expect to gather pace over the autumn. Government, consumer groups including Citizens Advice Bureau, the six largest energy suppliers and industry regulator Ofgem agreed a...

Empowering consumers with personal data critical to retailers says Governments midata lead

Nigel Shadbolt, Chair of the Government’s midata programme, last week provided a robust response to Steven Robertson’s comments about the programme published in Retail Week. Steven, who is Director General of the Retail Consortium, commented in the article that, “The Government’s talking...

Exciting times – a new tipping point

Many of you familiar with our work will have heard us use the phrase “tipping point”; and one of these may well have emerged with Facebook Gestures – as one commentator put it Prepare for the Oversharing Explosion. Well, we...

Autumn 2011 research programme

We’re now planning our Autumn research programme and are looking for input on the top three projects and some suggestions for what we should cover in early 2012. October – PIMS 2 – the personal information management market This report...

MPs on individuals controlling personal data

Just come across the House of Commons Public Administration Select Committee’s report on Government’s use of IT. Entitled “recipe for rip-offs: time for a new approach” it covers lots of things but one in particular struck my eye. Here are...

July newsletter – mydata, ID Assurance briefing and the cookie law

In this month’s issue we highlight our new briefing paper on the government’s Identity Assurance programme, give an update on progress with mydata, and cover the knotty issue of informed consent. This is all followed by a quick round-up of...

Tracking the control shift – the consumer view

We are setting out to track the ‘control shift’ through a tracking survey that will, over time, provide evidence of which changes are unnfolding, where, at what pace, with what impacts and implications. Our initial research is now available and...

Explorers explore the new landscape

The Ctrl-Shift Explorers’ Club met on May 12 to share experiences and understanding of the changing consumer market place. It was an eclectic mix. Attendees included large corporations and small businesses; public and private sectors; different vertical markets; and suppliers...

May newsletter

The May newsletter covers the Government’s mydata, a Europe wide assessment of consumer empowerment, a market round-up and to plug your chance to meet the Control Shift team next week. The Government’s mydata initiative – covered in our last newsletter...

Defining ’empowerment’

I’ve been looking again at the new EU Barometer on Consumer Empowerment and I’m not impressed. It makes me realise how different definitions of empowerment can be. In my view, the EU’s definition of empowerment (see ‘Barometer Model’ below) is...

UK in Division 2 for consumer empowerment

A new EU-wide research survey published in April 2011, has shown that the UK lags behind many other countries according to a consumer empowerment index. The research revealed that less than 50% of the 56,000 respondents (in 29 countries answering...

Innovation happening in health

Attended an excellent event at Nesta this morning. Four great speakers all revealing how new services designed around the user are making real savings for the NHS and other parts of the NHS. The introductory remark was that if 1%...

Hidden Radicalism behind Government’s mydata strategy

The Government’s new programme ‘Better Choices: Better Deals’ represents a significant acceleration in the trend towards consumer empowerment. They even call it a ‘Consumer Empowerment Strategy’. We’ve prepared a mydata briefing on what this means for organisations. It’s free! ...

Government’s Mydata strategy

Today the Government launched its new Better Choices: Better Deals Consumer Empowerment strategy, of which Mydata is a key part. Mydata is an initiative to encourage businesses to release data back to individuals in a portable re-usable way –...

The business of consumer empowerment

What does the phrase ‘consumer empowerment’ mean to you? Depending who you are it may seem like a threat, or ‘about time too’; or a ‘trend’ to be observed. Right now however, very few people see it as a business...

Tracking the control shift – Part 2

We’re still progressing our thinking on how to provide the consumer side of the evidence of the control shift. Thanks to those who commented on the original (either on site or via email). We are now close to our final...