Tag Archive: consumer empowerment

Scottish Power leads on midata

Today, Scottish Power becomes the first company to start releasing data back to customers as part of the midata programme. Midata is a UK Government-backed initiative to encourage companies to release data back to customers in a portable electronic format...

The Intention Economy

“Customer power will be personal, not just collective. Each customer will come to market equipped with his or her own means for collecting and storing personal data, expressing demand, making choices, setting preferences, proffering terms of engagement, offering payments, and...

April newsletter: UK leading the global market

It has been a busy month where we have attended and hosted several events. They highlight the way that public opinion, technology, regulatory and commercial pressures are all lining up to unleash a sea change in the personal data landscape....

The control shift

As a result of our discussions at our last Explorers’ Club event we have created a Infographic (see below) mapping the timeline of changes in the personal data landscape. To download simply right click on the image. We’ve mapped out...

March newsletter: the decision-making revolution

In our newsletter this month we have new research to tell you about. We also highlight our project looking at the Internet of Things market and round off with some key news, including some international developments. Decisions Decisions We’ve...

Cutting to the chase

I was talking with someone over the weekend who suggested that when you meet somebody who is expert in a field you aren’t familiar with, ask them to tell you the two things you need really need to know. Applying...

February newsletter: Ideas for growth and competitive edge

In this issue we highlight our forthcoming reports each of which delivers fresh insight into emerging markets. Also covered are some suggestions drawn from our recent research about what constitutes best practice in building positive, two-way data sharing customer relationships....

midata and the innovation opportunity

Following the recent London Green Hackathon, the winning hacks have now been announced. It’s inspiring to see what a few ingenious minds can create over a weekend using only data that’s freely available. When organisations start releasing customer data in...

Mapping the timeline for the control shift

At our Explorers’ Club event last week we had a fascinating session mapping out the events and predictions from now until 2017 that will influence the development of the control shift and evolving consumer empowerment. We honed in on just...

Retailers’ privacy policies ‘in urgent need of an overhaul’

Phew! It has taken us six months but we got there in the end. Today (27 January), in the lead up to Data Protection Day (28th January) we’ve published new research assessing the privacy policies of the UK’s top 100...

January newsletter: EU law looks set to mandate organisations to change their attitude

In this first issue of the year we highlight some of the proposals in the leaked draft of the European Data Protection legislation and we’ll give you a preview of our research looking at the privacy policies of UK online...

Chris Nutt joins Ctrl-Shift

We’re delighted to announce a new addition to the Ctrl-Shift team. Chris Nutt will be joining us at the beginning of February to help us develop our business. Chris has a 20 year track record in helping organisations harness technology –...

New digital identity service

Last week in our blog post on consumer empowerment trends in 2012 we predicted that managing personal reputation and identity will gain even greater prominence this year as people increasingly conduct and manage their lives online. The first significant development...

Consumer empowerment in 2012

So what trends will take shape in 2012 as the control shift continues in this era of consumer empowerment? Consumers will continue to assert their ‘voice’ harnessing social media to organise themselves and share information. This level of active participation...

Lean and consumer empowerment

A video of a talk I gave recently to a conference of lean practitioners has just gone up on YouTube. In it I discuss two themes. First I argue that, as individuals emerge as managers of their own data and...

Milestones in the control shift

So much has happened and changed in 2011 and the control shift is well underway. We’ve captured below some of the significant milestones that have unfolded this year with links to the relevant news items taken from our Market Watch....

An inertia busting business model

Here is an interesting talk by Consumer Focus’ Richard Bates at the Government’s recent conference on Collective Purchasing. The core idea is how to take universal human tendencies – such as being a tad lazy, and putting things off to...

Spring 2012 research schedule

We’re now planning our next research reports and we’d like your input. We’re already committed to two reports (see below) and would like to choose two more from the options list. Feedback very welcome. Privacy comparisons. Which of the top...

The growth opportunity of Personal Information Management Services

Playing down good news isn’t something one expects from politicians these days, but there’s at least one real driver for growth buried in George Osborne’s Autumn Statement. In it he announced new Open Data measures, and this signals a battery of...

The new personal data landscape report

At our recent event ‘To hoard or to share: midata and the personal data-sharing revolution’ Alan Mitchell discussed the Government’s midata programme in the broader context of changes to the personal data landscape. We’ve now published a report on the...

Mydex and Callcredit showcase their personal data services at midata event

Our midata event takes place tomorrow and we wanted to say thank you to our sponsors Mydex and Callcredit for supporting us. Both organisations provide revolutionary services embracing and underpinning the new personal data landscape. Tom Ilube from Callcredit will...