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Privacy Policy

Your privacy matters

Ctrl-Shift’s philosophy is to put you in control of your data wherever possible so that you can use it to make better decisions. The principles that we operate under are:

  • That you the user decide how you want to interact with us.
  • That the level of personal data entered on this site is minimal and that which is essential.
  • That we won’t sell or rent your details to anyone.
  • That your information is yours, even though it may have been created or stored on our site.

In this Privacy Policy, you will find information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

For the purposes of the General Data Protection Regulation Act 2017, the data controller is Ctrl-Shift Limited, West Wing Somerset House, Strand, London, WC2R 1LA, United Kingdom.

The information we collect about you

When you browse our website, we process information about you and your activity – including information like the pages you are browsing through, device IDs, IP addresses, cookie data and location.

We also collect information when you voluntarily register for our newsletter, Market Watch. If you register with us, you will create your own account and maintain your own record. If you wish to delete your account, you must email us to request this.

How we use the information about you

We collect information about you to contact you in relation to the services which Ctrl-Shift provides and we believe may be of interest to you.

Registered users will automatically receive our Market Watch Alert. If you no longer wish to receive the alert you can unsubscribe using the link in the email or email us and we will remove you from the mailing list.

We do not use behavioural targeting.  We believe that this process is contrary to the principle that the user is in control.

Data Sharing

We do not pass your details onto any third parties for sales and marketing purposes. However, we do pass on your details – where strictly necessary – to third parties solely to deliver our products and services. For example with our email distribution service or, if you attend one of our events, we may have to pass your name to the venue to allow you entry.

International Transfers

We are UK based and our website is hosted in the United Kingdom and the majority of your data is held in the UK.

Some of the data we store about you is held outside the EEA.  For example, we use a US based email service provider and a copy of your email address (and some preferences) are held in the United States. However, as far as we can possibly ascertain, all the services that we use can only survive if they keep personal data safe and secure.

Data Retention

We keep your details on our website systems for as long as you are active with us. Once the purpose(s) for which your data was originally collected no longer applies, it will be deleted or archived, unless we are obliged to keep it for compliance with our legal obligations.

Data Security

All personal data processed by us is stored securely (the level of security being appropriate to the nature of the data concerned and the other relevant circumstances).  Any payment transactions administered by us will be encrypted using appropriate technology.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website or systems, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try to prevent unauthorised access

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email us.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies and tracking

Like all businesses we need to know if the services we are offering deliver what our customers need. For this reason we use cookies.

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.

We use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not allow Google to make any attempt to find out the identities of those visiting our website.

For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

Other Websites

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our Privacy Policy

Ctrl-Shift may amend this policy from time to time. If policy changes are made, which would materially and adversely affect the privacy of individuals to whom this policy applies, we will endeavour to give notice of such changes to all individuals concerned. Anyone who has registered with us will be alerted to any future changes via email. Browsers of this site will have to check here for updates.

More information about your rights

The Information Commissioner is the supervisory authority in the UK and can provide further information about your rights and our obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.

Contact Details

Registered Number in England: 06800865.

Registered Office:  T6, West Wing, Somerset House, London, WC2R 1LA

Telephone: 020 7759 1057

Web site: www.ctrl-shift.co.uk