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In 2013 Geraldine founded MyWave – a CMR (customer managed relationship) technology platform which turns traditional CRM on its head by putting the customer in control of getting personalised experiences anytime, anywhere, on any device.
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In 2013 Geraldine founded MyWave – a CMR (customer managed relationship) technology platform which turns traditional CRM on its head by putting the customer in control of getting personalised experiences anytime, anywhere, on any device.
MyWave’s user interface – “FRANK” – is a mobile or web based Virtual Personal Assistant (VPA), powered by a personal cloud, in conjunction with an events, rules and conversation-based commerce engine. Users own/control and update their own data based on their own preferences and buying intentions and share their real-time preferences and needs, enabling a business to tailor products and services in a far more targeted and relevant way.
Geraldine McBride
CEO and founder of MyWave
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Dan’s role at Telefonica is to lead the use of data to deliver more relevant customer experiences whilst building trust and protecting privacy.
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Dan previously worked as an advisor to the UK Government CTO, defining the strategy for government’s use of citizen data, and with BIS on the midata programme.
Dan Bates
Data Innovation and Privacy Officer, O2
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Andy is a Director in the Information Business at Barclays where he is responsible for design and delivery of information.
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Andy is a Director in the Information Business at Barclays where he is responsible for design and delivery of information based products and services for personal customers, corporates and government. Andy also has digital start-up experience and spent over 10 years in consulting across industries with Mercer and Oliver Wyman.
Andy Booth
Director,Business & Proposition Development, Barclays
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Stephen joined Facebook as Global Deputy Chief Privacy Officer in January 2015 to lead global privacy policy for Facebook internationally.
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Stephen joined Facebook as Global Deputy Chief Privacy Officer in January 2015 to lead global privacy policy for Facebook internationally.
Prior to joining Facebook, Stephen served as Global Privacy Officer and Head of Legal for Privacy and Security at Vodafone Group, where he founded the company’s global privacy program and won the HP-IAPP Innovation Award for Privacy in 2012.
Stephen Deadman
Global Deputy Chief Privacy Officer, Facebook
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Gareth has worked in the identity space for nearly 10 years working predominantly within a professional services and product management capacity.
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Gareth has worked in the identity space for nearly 10 years working predominantly within a professional services and product management capacity. More recently, the role has evolved into a focus on market innovation/disruption looking out to 2020 that drives key activity, with the Blockchain being of particular interes
Gareth Stephens
Head of New Proposition Development, GBG
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Chad is responsible for empowering customers to take control of the information they share with Vodafone to build trust and open up new commercial opportunities.
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Chad is responsible for empowering customers to take control of the information they share with Vodafone to build trust and open up new commercial opportunities.
Chad has over 20 years experience working with brands online. Responsible for driving consumer centric and digital approaches to innovation, monetisation and brand development he has previously worked for ITV, AOL and Yahoo! Europe.
Chad Wollen
Head of Customer Permission Management, Vodafone
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James has held a number of senior level positions in marketing, technology and management roles.
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James has held a number of senior level positions in marketing, technology and management roles. Recently he served as a co-founder and director of Money Dashboard, the UK’s leading personal finance management tool. He developed and patented miiCard (My Internet Identity) the first Identity Service that can accurately prove a user’s true identity purely online.
James Varga
Founder and CEO, miiCard
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David Evans is a member of the executive team, with responsibility for policy and community.
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David Evans is a member of the executive team, with responsibility for policy and community. His work spans strategy, communications, public policy, marketing and operations and covered subjects from citizenship to health policy to military ethics. Prior to BCS, David has held marketing, product and technical roles in organisations including Intel Corporation and the University of Southampton.
David Evans
Directory of Policy & Community, BCS
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Jane works to regulate the UK Research sector and campaigns for better standards in data handling via its trust mark Fair data.
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Jane Frost, CBE works to regulate the UK Research sector and campaigns for better standards in data handling via its trust mark Fair data.
Jane spent 8 years at senior levels in government, spearheading customer intelligence and strategy, latterly in HMRC.
With an international career working on brands like Shell, the BBC and Unilever, and has over 150 creative and marketing awards to her credit. At the BBC, she was part of readying technology businesses for sale.
Jane Frost
CEO, Market Research Society
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Tim is responsible for the strategic development and implementation of the Saveawatt digital platform that is re-inventing how energy is purchased and managed.
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Tim is responsible for the strategic development and implementation of the Saveawatt digital platform that is re-inventing how energy is purchased and managed.
Saveawatt places its customers at the centre of the buying relationship via a digital personal assistant called FRANK and empowers energy consumers by linking them to energy retailers who provide targeted offerings that are best suited to the customers’ needs and preferences.
Tim Rudkin
CEO, Saveawatt
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Jerry ran Logica’s banking business in the UK prior to CGI’s acquisition and is a recognised expert in financial services across banking and insurance with over 30 years of experience.
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Jerry ran Logica’s banking business in the UK prior to CGI’s acquisition and is a recognised expert in financial services across banking and insurance with over 30 years of experience. He specialises in the business and technology of payments from central market infrastructure to consumer channels. He’s recently been working on modernisation of payments market infrastructures and much of his work involves change programmes as a consequence of new regulation.
Jerry Norton
Managing Director, Financial Services, CGI
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Julian is an angel investor (e.g. Hailo, DataSift, Astrobotic) and is the founder of digi.me, which is reimagining the personal Internet.
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Julian founded his first business STASYS in 1987, specialising in the military internet, growing it to a major multi-national business before selling to Lockheed Martin in 2005. Julian is an angel investor (e.g. Hailo, DataSift, Astrobotic) and is the founder of digi.me, which is reimagining the personal Internet.
Julian Ranger
Chairman, digi.me
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Eric is focused on privacy preserving data analytics and strategic management to set the commercial and technical direction for Wizeoni.com.
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Eric is focused on privacy preserving data analytics and strategic management to set the commercial and technical direction for Wizeoni.com. Technical by training and battle hardened from his career in the software trenches, Eric has also founded a leading data analytics research unit within the Telecommunications System and Software Group (TSSG) at Waterford Institute of Technology.
Eric Robson
CEO and Co-Founder, Wizeoni
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James Redfern is Global Head of Sales for eWise, a leading international provider of Account Aggregation and Personal Financial Management solutions.
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James Redfern is Global Head of Sales for eWise, a leading international provider of Account Aggregation and Personal Financial Management solutions. Prior to eWise, James spent 12 years at Temenos in a variety of Management roles including VP Business Development and VP Customer Management. He also was Head of Global Sales for Sungard Retail Banking.
James Redfern
President & CEO, eWise
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Luk is founder and CEO of Synergetics and Cloudidenity.co.uk, which provide Personal Data Ecosystem Infra+Infostructure.
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Luk is founder and CEO of Synergetics and Cloudidenity.co.uk, which provide Personal Data Ecosystem Infra+Infostructure. He has experience in initiating and managing complex ICT projects, is a member of the World Economic Forum’s ‘Rethinking personal data‘ tiger team and a member of the Digital Enlightenment Forum on trust in Europe. He currently initiates the setup of a European industry sector organisation around PIM.
Luk Vervenne
CEO and Founder, Synergetics
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Olaf joined the French Post in 2014 to lead business development for digital trust services (Digital identity, e-vault, secured transactions with consumers).
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Olaf joined the French Post in 2014 to lead business development for digital trust services (Digital identity, e-vault, secured transactions with consumers). Previously, he developed ma-residence.fr, a start-up proposing local social networks, led European strategy affairs at Pitney Bowes and worked as an economist in the banking industry.
Olaf Klargaard
Directeor Business Development, La Poste
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Jonathan joined the Data Protection Registrar in 1985 and saw the introduction of the Data Protection Act 1998 and Freedom of Information Act 2000.
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Jonathan joined the Data Protection Registrar in 1985 and saw the introduction of the Data Protection Act 1998 and Freedom of Information Act 2000. As Head of Strategic Liaison he leads the ICO’s relationships across all sectors and with other significant interests such as civil society. He focuses on the major information rights issues and represents the ICO on national working groups and appeared before parliamentary committees.
He has performed a variety of compliance and policy roles over the years ranging from enforcement and giving evidence in legal proceedings through to representing the ICO internationally and leading on policy development initiatives. These include the first ICO code of practice, original ICO audit manual, the first ICO Privacy Impact Assessment handbook and initiating the ICO ‘privacy by design’ work.
Jonathan Bamford
Head of Strategic Liaison, ICO
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Larry is a serial entrepreneur, now on his third startup.
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Larry is a serial entrepreneur, now on his third startup. A technologist by nature, he has a doctorate in Robotics from Oxford and has worked in UK high tech for 20 years. Prior to co-founding Surely, he built and ran a financial services software house that was successfully acquired in 2012.
Larry Shapiro
CEO & Co-founder, Surely
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Paul is a product specialist who mixes data and content to create personalised user experience
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Paul is a product specialist who mixes data and content to create personalised user experience – and targeted commercial opportunity. He is currently working with Haymarket Media on a ground-up rebuild of What Car?
Paul Regan
Senior Product Manager, Haymarket Consumer Media
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Kim is Architect of Identity in the IdentityDivision at Microsoft.
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Kim is Architect of Identity in the IdentityDivision at Microsoft, where he champions the emergence of a privacy enhancing Identity Metasystem reaching across technologies, industries, vendors, continents and cultures. Kim blogs at identityblog.com, where he published the Laws of Identity.
Kim Cameron
Architect of Identity, Microsoft
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Henry is CEO of autoGraph, a multi-award winning technology that helps people realise their interests while protecting their data privacy.
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Henry is CEO of autoGraph, a multi-award winning technology that helps people realise their interests while protecting their data privacy. Henry was previously Worldwide President for Donovan Data Systems, building transaction volume to $85bn per year. He received a degree in mechanical engineering from Trinity Hall, Cambridge, and then his MBA from Harvard Business School as a Baker Scholar.
Henry Lawson
CEO, autoGraph
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Felicity heads the Behavioural Insights Team’s work on consumer policy and financial services.
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Felicity heads the Behavioural Insights Team’s work on consumer policy and financial services. Felicity’s work programme has included the development with the Department for Business of the ‘Growth Vouchers’ randomised controlled trial, and the UK government’s ‘midata’ programme.
Felicity joined the team from the Office of Fair Trading where she was a Senior Economist, working on competition and consumer issues. Prior to that, she was a currency strategist and economist at a large investment bank.
Felicity Algate
Director, Behavioural Insights Team
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Open Identity Exchange (OIX) is a non-profit organization of leaders from competing sectors, including enterprise, data services, telecommunications, consulting services, SaaS, banking, retail and government.
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The Open Identity Exchange (OIX) is a non-profit organization of leaders from competing sectors, including enterprise, data services, telecommunications, consulting services, SaaS, banking, retail and government. It’s become a global center of excellence for the identity trust layer of online transactions serving as a test bed for business, legal and governance policies in the emerging identity ecosystem.
Don Thibeau
President and Chairman, Open Identity Exchange
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A creative technologist with a mission to remove friction from customer interaction.
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A creative technologist with a mission to remove friction from customer interaction. A marketing guy, an information architect, a nerd and an investor/advisor. Also a husband and dad enjoying life.
Edi Immone
Founder, CEO, Glome Inc
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Digital Marketing Strategist experienced in creating, shaping and leading strategy development across the spectrum of Paid, Earned and Owned media.
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Senior Manager, Marketing Transformation, Group Brands & Marketing, Lloyds Banking Group
Digital Marketing Strategist experienced in creating, shaping and leading strategy development across the spectrum of Paid, Earned and Owned media. Dan is a core member of Lloyds Banking Group’s Marketing Transformation team, with the objective to evolve marketing activity to maintain customer engagement in the increasingly data-led landscape for branded customer experience
Dan Mogg
Senior Manager, Marketing Transformation, Lloyds Bank
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Stephen is a highly experienced FTSE 250 main board level executive who has prior experience in taking a private company to the public markets.
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Stephen is a highly experienced FTSE 250 main board level executive who has prior experience in taking a private company to the public markets. He is highly experienced in both mass consumer marketing and enterprise level B2B sales, dealing across various sectors including financial services, Insurance and Telecommunications.
Stephen Kennedy
Co-founder and CEO, Magpie
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Sarah Munro is Head of Digital Identity for Barclays, leading the team to become the first bank to be an identity provider as part of GOV.UK Verify.
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c Prior to joining Barclays, Sarah held a range of senior product marketing roles, most latterly as Director of International Marketing at Royal Mail
Sarah Munro
VP Product & Propositions, Barclays
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Martin has been working with Aimia since 2010, leading the development of the company’s global digital strategy.
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Martin has been working with Aimia since 2010, leading the development of the company’s global digital strategy, and has recently also taken additional responsibility for our thought leadership strategies through the Aimia Institute.
Martin was previously Director of Strategy and Futures for Dunnhumby and Executive Chairman of The Henley Centre, WPP’s Strategic Marketing Consultancy.
Martin Hayward
Senior Vice President, Aimia
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Amy is a thought leader in how digital Personal Assistant technology is transforming the way customers interact with brands.
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Amy is a thought leader in how digital Personal Assistant technology is transforming the way customers interact with brands. Amy has an MA (hons) degree in business studies from the University of Edinburgh. Her Masters thesis illuminated the changing role of the customer from a passive participant to an active value creator in Porters Value Chain.
Amy Johnson
Co-Founder and Customer Experience Officer, MyWave
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Matt leads the Digital Catapult’s Personal Data and Trust programme
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Matt leads the Digital Catapult’s Personal Data and Trust programme, this includes development of a trust framework to empower customers to control how their data is shared between participating organisations. Prior to this Matt was Head of Corporate Strategy at the mobile phone operator EE, where he was part of the founding team of the Weve joint venture.
Matt Stroud
Head of Personal Data, Digital Catapult
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Chris joined the DMA in 2009 bringing over 30 years’ marketing and advertising experience.
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Chris joined the DMA in 2009 bringing over 30 years’ marketing and advertising experience. Starting out at Y&R New York in 1982, Chris evolved into a data-driven marketer leading Wunderman offices in Hong Kong and Singapore. He developed Emailvision into Europe’s leading email service provider as its CEO and UK MD before joining Franklin Mint in London.
Chris Combemale
Executive Director, The DMA
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Katryna Dow is the CEO & Founder of Meeco; the world’s first data independence platform.
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Katryna Dow is the CEO & Founder of Meeco; the world’s first data independence platform. She has extensive strategy experience across finance, technology, HR and healthcare. As a thought-leader in the field of data sovereignty, she’s at the digital forefront with a passionate vision for the empowerment of the connected individual.
Katryna Dow
CEO and Founder, Meeco
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Joss is co-founder of Coelition, a non-profit supporting the responsible use of behavioural data by organisations looking to grow brands and drive social change.
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Joss is co-founder of Coelition, a non-profit supporting the responsible use of behavioural data by organisations looking to grow brands and drive social change. He is also technical director of Activinsights using wearables to provide behavioural insights to healthcare professionals. He is a Fellow of the RSA and a Member of the IET.
Joss Langford
Joss Langford, Co-founder, Coelition
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Dr. Ann Cavoukian is recognized as one of the world’s leading privacy experts.
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Dr. Ann Cavoukian is recognized as one of the world’s leading privacy experts. Presently, she is the Executive Director of the Privacy and Big Data Institute at Ryerson University, Canada. Before that she served an unprecedented three terms, from 1997, as the Information and Privacy Commissioner of Ontario where she introduced the Privacy by Design framework.
Dr. Ann Cavoukian
Pioneer of Privacy by Design
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David is CEO of Mydex CIC, he is also co-author of the CRM Pocketbook and coach and advisor on market entry, proposition and partnership development, identity and personal data.
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David is CEO of Mydex CIC, he is also co-author of the CRM Pocketbook and coach and advisor on market entry, proposition and partnership development, identity and personal data. David is a Fellow of the RSA, on the Governance committee of the Personal Data Ecosystem Consortium and is a Non-Executive Director of tScheme
David Alexander
CEO, Mydex CIC
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Julia is responsible for the CRM strategy and delivery as well as P&L responsibility for subscriptions, E commerce, Guardian Soulmates, Books and Masterclasses.
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Julia is responsible for the CRM strategy and delivery as well as P&L responsibility for subscriptions, E commerce, Guardian Soulmates, Books and Masterclasses. Previously Julia was Acting Group Marketing and Research Director at ITV and Client Services and Marketing Director at Getty Images.
She is currently Chair of DMA (Direct Marketing Association) and Board Director of ODA (Online Dating Association).
Julia Porter
Director of Consumer Revenues, The Guardian
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Jonathan is responsible for building and launching myBBC, a personalised experience that the consumer can control, recognises you as an individual, and brings you the best BBC content.
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Jonathan is responsible for building and launching myBBC, a personalised experience that the consumer can control, recognises you as an individual, and brings you the best BBC content.
MyBBC is bringing together a mix of cutting edge technology, data science, new marketing approaches and leading edge thinking on privacy and security.
Jonathan Peachey
Launch Director, myBBC, BBC
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Alan plays a key role in developing and articulating Ctrl-Shift’s understanding and vision of the personal information economy, providing strategic guidance for high profile projects in the public and private sectors.
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Alan plays a key role in developing and articulating Ctrl-Shift’s understanding and vision of the personal information economy, providing strategic guidance for high profile projects in the public and private sectors, and advising policy makers on the changing personal data landscape.
Alan first outlined the concept of personal information management services (PIMS) in his 2001 book Right Side Up. Before founding Ctrl-Shift with Liz Brandt, Alan spent 20 years researching, writing about and commenting on consumer, market and marketing trends and brings his deep knowledge of consumer needs, behaviour and trends and behaviour to bear on all Ctrl-Shift projects.
Alan Mitchell
Strategy Director, Ctrl-Shift
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Jamie is Client Strategy Director at Ctrl-Shift, specialising in the Me2B market, proposition development, innovation strategy, project management and organisation change..
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Jamie is Client Strategy Director at Ctrl-Shift, specialising in the Me2B market, proposition development, innovation strategy, project management and organisation change.
He has over ten years business and innovation consulting experience gained from Deloitte and BT, having delivered a wide range of projects for both public and private sector clients.
With insight into how disruptive business models and digital technologies are empowering individuals to make better decisions and get things done, Jamie brings both strategy and delivery experience in helping organisations act on the opportunities and challenges across the Personal Information Economy.
Jamie Smith
Client Strategy Director, Ctrl-Shift