Items tagged "midata"

Read about our views on marketplace changes as well as updates on our research and event programmes.

midata: from talking to doing

Posted: 20th December, 2013 | 0 comments

In late 2014, Jo Swinson, Minister for Consumer Affairs, wrote to the CEOs of companies in the regulated industries (banking, energy, mobile phones) asking them to report on progress made in implementing midata.

midata is an initiative to encourage the companies to release transaction data back to customers in a machine readable format so that they can use the data for their own purposes.

In the first few months of 2014, the Government is going to review progress on midata and decide whether to exercise the powers it gained under the 2013 Enterprise Reform Act to legislate.

This review will…

midata: from talking to doing

Posted: 20th December, 2013 | 0 comments

In late 2014, Jo Swinson, Minister for Consumer Affairs, wrote to the CEOs of companies in the regulated industries (banking, energy, mobile phones) asking them to report on progress made in implementing midata.

midata is an initiative to encourage the companies to release transaction data back to customers in a machine readable format so that they can use the data for their own purposes.

In the first few months of 2014, the Government is going to review progress on midata and decide whether to exercise the powers it gained under the 2013 Enterprise Reform Act to legislate.

This review will…

midata learnings

Posted: 20th November, 2013 | 0 comments

The midata Innovation Lab (mIL) wound up Phase One yesterday with the publication of a report highlighting the key learnings, and a speech by Consumer Affairs Minister Jo Swinson at a showcase event where she predicted “in a few years time, we will all be using apps whose origins lie in this Lab”.

The mIL, she said, had been “wonderfully valuable” in creating the “tangible examples that create light bulb moments” where people grasp the potential of midata.

Key learnings from the mIL include the need to focus communications on value rather than the data per se and the need to automate…

midata learnings

Posted: 20th November, 2013 | 0 comments

The midata Innovation Lab (mIL) wound up Phase One yesterday with the publication of a report highlighting the key learnings, and a speech by Consumer Affairs Minister Jo Swinson at a showcase event where she predicted “in a few years time, we will all be using apps whose origins lie in this Lab”.

The mIL, she said, had been “wonderfully valuable” in creating the “tangible examples that create light bulb moments” where people grasp the potential of midata.

Key learnings from the mIL include the need to focus communications on value rather than the data per se and the need to automate…

The midata Innovation Lab (mIL) today published five ground-breaking new apps focused on key issues and tasks in consumers’ lives.

The apps, the product of intensive collaboration between the mIL’s 26 Founding Partners, are designed to demonstrate to companies, individuals and policy makers the potential of the new approach to personal data being pioneered by the mIL – aggregating the individual’s data (from many different sources) around the individual and integrating this data in innovative ways to make new services possible.

The mIL, hosted by the Department of Business Innovation and Skills, was launched in July this year to provide a unique…

The midata Innovation Lab (mIL) today published five ground-breaking new apps focused on key issues and tasks in consumers’ lives.

The apps, the product of intensive collaboration between the mIL’s 26 Founding Partners, are designed to demonstrate to companies, individuals and policy makers the potential of the new approach to personal data being pioneered by the mIL – aggregating the individual’s data (from many different sources) around the individual and integrating this data in innovative ways to make new services possible.

The mIL, hosted by the Department of Business Innovation and Skills, was launched in July this year to provide a unique…

One step forward ...

Posted: 20th September, 2013 | 0 comments

Just back from the Digital Enlightenment Forum in Brussels where Ctrl-Shift were one of the plenary speakers.

A number of impressive people were there including Tim Berners Lee, Kim Cameron (of  ‘laws of identity’ fame), Robert Madeline (Director General of DG Connect of the European Commission), Peter Hustinx (the European Data Protection Supervisor) and Wlliam Hoffman (World Economic Forum).

What a difference a year makes! At one level, the Snowden revelations seem to have transformed the personal data landscape forever, raising big doubts about the trustworthiness of many Silicon Valley giants.

Meanwhile, at the other end of the scale,…


The midata Innovation Lab (mIL) exhibited at the recent Campus Party Europe event in London. It was fantastic to see it being showcased alongside so many other exciting emerging technologies and services, proving how important the personal data market is becoming. The Digital Confidence Panel, which took centre stage on day two, discussed how permissioned based sharing of personal data could provide better services for consumers. The Panel, featuring the think tank Demos, the ODI, Telefonica, MIT, IBM and the ICO, supported the mIL as an inspiring demonstrator essential for exploring innovation and trust. Below is a video of some sound bites from the discussion.

 

Do you want to keep abreast of the key international commercial, technical and legal/regulatory developments and commentary around the changing personal data landscape? Ctrl-Shift produces a weekly Market Watch update tracking events, announcements and new services of interest as the value of personal data is re-assessed. Please register here if you would like to subscribe to this free resource to keep you up to date and informed.

Attitudes to personal data are shifting quickly, from data as a tool in the hands of organisations to data as a tool in the hands of the individual; from organisations collecting, managing…

The World Economic Forum’s Rethinking Personal Data Initiative has reached its third stage. The programme has already defined the value of personal data as an asset class and reinforced the value of trusted data flow. The third stage will bring together data experts with practitioners in different commercial environments so that together they can drive results that are practical, implementable, and can be widely communicated.

Ctrl-Shift has been working closely with WEF on the programme as is a contributor and key member of their international ‘Tiger Team’. This team is looking at how to create and implement the…

The midata Innovation Lab (mIL) is the world’s fastest-built data innovation lab, bringing together the most interesting and varied datasets (integrated around individuals) for brands, developers and consumer bodies to innovate with. The mIL is made up of nine ‘learning and doing strands’. Each strand, led by one of the founding partners, explores and builds learnings in the various consumer, business and wider social aspects that we think will form part of the emerging ecosystem.

Ctrl-Shift is leading on the Innovative Apps & Services strand. The aim of the strand is to generate ideas, concepts and prototype services using data…

The midata Innovation Lab (mIL) is the world’s fastest-built data innovation lab, bringing together the most interesting and varied datasets (integrated around individuals) for brands, developers and consumer bodies to innovate with. The mIL is made up of nine ‘learning and doing strands’. Each strand, led by one of the founding partners, explores and builds learnings in the various consumer, business and wider social aspects that we think will form part of the emerging ecosystem.

Ctrl-Shift is leading on the Innovative Apps & Services strand. The aim of the strand is to generate ideas, concepts and prototype services using data…

Following the launch of the midata Innovation Lab (mIL) we spoke with Dan Bates, mIL Director, about the next phase for the lab, the innovation we can look forward to, and how businesses and individuals can get involved.

What's next post launch of the mIL?

The launch is of course just the start. The objective now is to help materially move the personal data debate forward in the UK, via practical activity with the different stakeholders. We have set up a number of  different learning streams of activity to cover the different angles - including development and consumer…

Following the launch of the midata Innovation Lab (mIL) we spoke with Dan Bates, mIL Director, about the next phase for the lab, the innovation we can look forward to, and how businesses and individuals can get involved.

What's next post launch of the mIL?

The launch is of course just the start. The objective now is to help materially move the personal data debate forward in the UK, via practical activity with the different stakeholders. We have set up a number of  different learning streams of activity to cover the different angles - including development and consumer…

There’s a huge amount going on in the world of Open Data. There’s a huge amount going on in the world of personal data. What happens when these two worlds meet?

Answer: a veritable value explosion, as our new paper When Open Data meets Personal Data shows.

There’s something really special about this value explosion.

Big Data – the world of large volume data sets, statistics, correlations, patterns and trends – has huge potential in its own right. But it also has its limitations. Knowing where every bus or tube is, right now, on the London transport system is…

This week saw the public launch of midata Innovation Lab.  The mIL is a world first, empowering individuals as the point of integration of data about their own lives. One of the key questions that the mIL will explore is how to build trust and confidence in data sharing when, potentially, handing over so much more, richer data to a service provider?

One answer, increasingly discussed, is Trust Frameworks: which create rules, mechanisms and governance processes agreed across many parties to ensure trust, protection and confidence in data sharing. As part of our work in advising the midata programme…

The Department for Business, Innovation and Skills has officially announced the opening of the midata Innovation Lab (mIL) today. Consumer Affairs Minister Jo Swinson said:

“Today’s most successful businesses are the ones that are creative about building customer relationships. The new ’midata’ Lab is an exciting opportunity to put this to the test and explore how businesses could help customers use the data around their spending habits to make better choices.

“There is a lot to be gained from being open and using the information gathered on customers with their knowledge. Developing new and innovative ways to see data also…

The Department for Business, Innovation and Skills has officially announced the opening of the midata Innovation Lab (mIL) today. Consumer Affairs Minister Jo Swinson said:

“Today’s most successful businesses are the ones that are creative about building customer relationships. The new ’midata’ Lab is an exciting opportunity to put this to the test and explore how businesses could help customers use the data around their spending habits to make better choices.

“There is a lot to be gained from being open and using the information gathered on customers with their knowledge. Developing new and innovative ways to see data also…

midata Innovation Lab launches

Posted: 4th July, 2013 | 0 comments

Seeing is believing.  Many people can’t see the opportunity of something really new until they can see a working example. At Ctrl-Shift we can say that one day there will be as many services based on the permission based sharing of personal data as there are physical products using say, plastic or metal components. But until we provide those working examples many people – companies, individuals, policy makers – will mutter ‘it’s just a theory’ and walk away.

That’s why, in our role as business advisors to the UK Government’s midata programme we’ve been beavering away with colleagues from…

midata Innovation Lab launches

Posted: 4th July, 2013 | 0 comments

Seeing is believing.  Many people can’t see the opportunity of something really new until they can see a working example. At Ctrl-Shift we can say that one day there will be as many services based on the permission based sharing of personal data as there are physical products using say, plastic or metal components. But until we provide those working examples many people – companies, individuals, policy makers – will mutter ‘it’s just a theory’ and walk away.

That’s why, in our role as business advisors to the UK Government’s midata programme we’ve been beavering away with colleagues from…

One transformational feature of the emerging personal data landscape is individuals becoming magnets of their own data. Instead of each individual’s data being dispersed across hundreds of different organisations, each of which builds its own, different profile of that individual, individuals use services like personal data stores to aggregate and integrate data about themselves.

Initiatives like midata in the UK and the Blue and Green Button programmes in the US contribute indirectly towards this trend by encouraging organisations to release data they hold on individuals back to them.

Now US personal data store Personal.com has opened up a new…

One transformational feature of the emerging personal data landscape is individuals becoming magnets of their own data. Instead of each individual’s data being dispersed across hundreds of different organisations, each of which builds its own, different profile of that individual, individuals use services like personal data stores to aggregate and integrate data about themselves.

Initiatives like midata in the UK and the Blue and Green Button programmes in the US contribute indirectly towards this trend by encouraging organisations to release data they hold on individuals back to them.

Now US personal data store Personal.com has opened up a new…

The Council of the European Union has released a draft compromise text for proposed new Data Protection regulations which, in its own admission, are ‘surprising’.

The compromise text “tempers many of the European Commission’s original proposals that had been the subject of some of the most vociferous debate”.

In doing so however, the new proposals seem certain to make the debate even more vociferous.

One of the Council's proposed compromises softens the requirement for individuals giving consent to data collection and use from ‘explicit’ to ‘unambiguous’. It also softens the requirement of ‘proof’ of consent to being able ‘demonstrate’…

Midata now law. Now for The Flip.

Posted: 26th April, 2013 | 0 comments

The Enterprise Reform Bill, including provisions to give ministers power to require companies to release their data back to customers, has now received Royal Assent. Coincidentally, Ctrl-Shift’s Explorers Club had gathered for another foray into the changing relationship between individuals and organisations. Our focus this time: The Flip.

At top level, The Flip is a pretty simple idea. Midata says there’s enormous new value to be gained – for customers, companies and the economy as a whole – if companies release data they hold on their customers back to the customer. Customers can then use this data for their…

Midata legislation – almost there

Posted: 22nd March, 2013 | 0 comments

Legislation to enforce midata – consumers’ right to request an electronic copy of data held by the company – is all but complete. With one final reading of the Enterprise and Regulatory Reform Bill planned for the House of Commons on April 16, the provisions look pretty much certain to receive Royal Assent soon after Easter.

In its current form, the Bill doesn’t directly provide consumers with the right to demand their data. Instead, it gives Ministers powers to make regulations some time in the future if they decide that voluntary progress towards data release isn’t proceeding at a fast…

Midata legislation – almost there

Posted: 22nd March, 2013 | 0 comments

Legislation to enforce midata – consumers’ right to request an electronic copy of data held by the company – is all but complete. With one final reading of the Enterprise and Regulatory Reform Bill planned for the House of Commons on April 16, the provisions look pretty much certain to receive Royal Assent soon after Easter.

In its current form, the Bill doesn’t directly provide consumers with the right to demand their data. Instead, it gives Ministers powers to make regulations some time in the future if they decide that voluntary progress towards data release isn’t proceeding at a fast…

As part of its Rethinking Personal Data project the World Economic Forum has just published its latest paper Unlocking the Value of Personal Data: From Collection to Usage.

One of the key passages reads as follows:

From passive consent to engaged individuals
“Organizations (the operations of which depend on a relationship of positive engagement with their customers) need to understand and accommodate the changing role of the individual by engaging with and empowering them. The individual was historically seen as a “data subject” – a passive consumer of products and services who was tracked for customer relationship management…

As part of its Rethinking Personal Data project the World Economic Forum has just published its latest paper Unlocking the Value of Personal Data: From Collection to Usage.

One of the key passages reads as follows:

From passive consent to engaged individuals
“Organizations (the operations of which depend on a relationship of positive engagement with their customers) need to understand and accommodate the changing role of the individual by engaging with and empowering them. The individual was historically seen as a “data subject” – a passive consumer of products and services who was tracked for customer relationship management…

To get a glimpse of the future of consumer empowering services take a look at MoneySavingExpert’s new initiative the Cheap Energy Club – a price comparison service that not only compares prices but understands the behaviours and attitudes that stop us doing stuff we know we should.

Make it easy for me!

Instead of enabling one comparison (and perhaps one switch) Cheap Energy Club keeps on comparing your tariff against the market, month by month, so that you know when you are getting out of kilter and need to do something about it.

It’s also designed to address the…

midata legislation begins

Posted: 11th January, 2013 | 0 comments

Last night the Government lodged an amendment to the Enterprise and Regulator Reform Bill in the House of Lords to give the midata programme legislative backing. The amendment enables the Secretary of State to make regulations to companies to provide to their customers (upon request) their personal historic transaction and/or consumption data in an electronic format.

At one level, the practical implications of this move are quite limited. Only a few sectors are directly involved (energy, mobile phone, current account and credit card suppliers) and most of them have been involved in the voluntary side of the midata programme…

midata legislation begins

Posted: 11th January, 2013 | 0 comments

Last night the Government lodged an amendment to the Enterprise and Regulator Reform Bill in the House of Lords to give the midata programme legislative backing. The amendment enables the Secretary of State to make regulations to companies to provide to their customers (upon request) their personal historic transaction and/or consumption data in an electronic format.

At one level, the practical implications of this move are quite limited. Only a few sectors are directly involved (energy, mobile phone, current account and credit card suppliers) and most of them have been involved in the voluntary side of the midata programme…

When we researched the changing personal data landscape a year ago we identified two underlying trends.

Historically, organisations have acted as the data manager and user. But now individuals are becoming managers of their own data and using information as a tool in their own hands. These trends are creating a hotspot of innovation – aspects of which include midata data releases to individuals, personal data stores and PIMS (information management services that help individuals make better decisions and manage their lives better).

These trends are creating a dilemma for organisations. On the one hand, far-sighted…

When open meets personal

Posted: 5th December, 2012 | 0 comments

With the explosion in volumes and types of data now being generated and collected it’s not surprising there’s also a proliferation of new data ‘movements’. There’s ‘Big Data’. The Internet of Things. The fast-developing personal data ecosystem.

And, yesterday, Open Data made its mark with a flourish – with the official launch of the Open Data Institute.

The ODI’s stated goal is to “catayse the evolution of an open data culture to create economic, environmental and social value. It will unlock supply, generate demand, create and disseminate knowledge to address local and global issues”.

At the heart of…

When open meets personal

Posted: 5th December, 2012 | 0 comments

With the explosion in volumes and types of data now being generated and collected it’s not surprising there’s also a proliferation of new data ‘movements’. There’s ‘Big Data’. The Internet of Things. The fast-developing personal data ecosystem.

And, yesterday, Open Data made its mark with a flourish – with the official launch of the Open Data Institute.

The ODI’s stated goal is to “catayse the evolution of an open data culture to create economic, environmental and social value. It will unlock supply, generate demand, create and disseminate knowledge to address local and global issues”.

At the heart of…

midata hackathon

Posted: 24th November, 2012 | 0 comments

Last weeked (17-18 November) was a world first - the first time a new type of data set was created: where individuals gathered up data about their own lives from a range of different sources including their energy consumption data, shopping (if they could get the data), spending through their banks and credit cards and so on.

With full respect for the individuals' privacy, a posse of developers then got to work to see what innovative new services they could come up with. The results were fascinating: completely new services in energy and money; exciting new ways to help individuals…

midata hackathon

Posted: 24th November, 2012 | 0 comments

Last weeked (17-18 November) was a world first - the first time a new type of data set was created: where individuals gathered up data about their own lives from a range of different sources including their energy consumption data, shopping (if they could get the data), spending through their banks and credit cards and so on.

With full respect for the individuals' privacy, a posse of developers then got to work to see what innovative new services they could come up with. The results were fascinating: completely new services in energy and money; exciting new ways to help individuals…

midata: where next?

Posted: 21st November, 2012 | 0 comments

We have published a short, informative paper, ‘midata where next’, following the Government’s midata announcement that it is going ahead with its plans to give consumers a statutory right to request an electronic copy of data companies hold about them.

In the paper we bring together a ‘inside view’ briefing on how significant the move is and where it is taking us as midata ramps up a notch from a voluntary programme to potentially affecting all companies holding customer data in the current account and credit card sector, the mobile phone sector and energy (the power to legislate…

midata: where next?

Posted: 21st November, 2012 | 0 comments

We have published a short, informative paper, ‘midata where next’, following the Government’s midata announcement that it is going ahead with its plans to give consumers a statutory right to request an electronic copy of data companies hold about them.

In the paper we bring together a ‘inside view’ briefing on how significant the move is and where it is taking us as midata ramps up a notch from a voluntary programme to potentially affecting all companies holding customer data in the current account and credit card sector, the mobile phone sector and energy (the power to legislate…

On Tuesday the Government announced that Mydex, a Community Interest Company/social enterprise and one of the Personal Data Store providers in our recent PDS market review, is one of a select group of private sector Identity Providers that will start offering an identity assurance service to DWP customers.

As part of our analysis of the announcement we highlighted our plan to conduct some interviews with those involved in the market to gain some new insights into where the IDA programme leads us. Claire Hopkins spoke to Mydex CEO David Alexander about Mydex’s view and unique contribution*.

What…

On Tuesday the Government announced that Mydex, a Community Interest Company/social enterprise and one of the Personal Data Store providers in our recent PDS market review, is one of a select group of private sector Identity Providers that will start offering an identity assurance service to DWP customers.

As part of our analysis of the announcement we highlighted our plan to conduct some interviews with those involved in the market to gain some new insights into where the IDA programme leads us. Claire Hopkins spoke to Mydex CEO David Alexander about Mydex’s view and unique contribution*.

What…

Following the announcement of the private sector Identity Providers that will start offering an identity assurance service to DWP customers, we spoke with Toby Stevens who has been closely involved with the Identity Assurance programme for several years, to ask his opinion on where it will lead us.

What is the overall significance of the IDA programme and this week’s announcement?

DWP's award of ID Assurance contracts represents a watershed for the government's approach to identity: instead of government relying solely upon government-issued credentials (e.g. Government Gateway) to transact with individuals online, they will support a new commercial market…

Following the announcement of the private sector Identity Providers that will start offering an identity assurance service to DWP customers, we spoke with Toby Stevens who has been closely involved with the Identity Assurance programme for several years, to ask his opinion on where it will lead us.

What is the overall significance of the IDA programme and this week’s announcement?

DWP's award of ID Assurance contracts represents a watershed for the government's approach to identity: instead of government relying solely upon government-issued credentials (e.g. Government Gateway) to transact with individuals online, they will support a new commercial market…

New Identity Assurance market emerges

Posted: 13th November, 2012 | 0 comments

Today the Government’s vision for a more citizen centric identity assurance service becomes a reality. The Department for Work and Pensions has announced the first private sector identity providers that will start offering an identity assurance service for the 20 million DWP customers. The businesses are: The Post Office, Cassidian, Digidentity, Experian, Ingeus, Mydex, and Verizon.

One of the most interesting choices is Mydex, one of the Personal Data Store providers covered in our recent PDS market review.  The inclusion of a mould-breaking service such as this is a sign of the times. The Government isn’t only encouraging…

midata principles gain ground

Posted: 14th October, 2012 | 0 comments

The evidence that midata is the way forward keeps coming. Last week Marketing magazine asked four senior brand leaders, ‘Could allowing consumers access to their data backfire on brands?’ Their resounding answer was that being transparent with consumer data, and enabling access to it, is the future for companies. Brands that realise the potential for personal information services enabled by data sharing will “be rewarded with increased loyalty.”

This is a follow up to the recent article on Tesco’s investment in Clubcard Play – Tesco’s new commitment to give consumers access to their own data to help them…

Tesco moves on midata

Posted: 2nd October, 2012 | 0 comments

Marketing magazine carries a story this week about a new job ad from Tesco for a Product Manager ‘My Data’.

The successful candidate, it says, “will define the strategy to develop and support the deployment of Group-wide capability to deliver market-leading products and games which give our Clubcard customers simple, useful, fun access to their own data to help them plan and achieve their goals.”

There we have it: the paradigm shift in personal/customer data grasped and understood by the country’s biggest retailer. Not only can customer data be used to help organisations achieve their goals, it can also…

Tesco moves on midata

Posted: 2nd October, 2012 | 0 comments

Marketing magazine carries a story this week about a new job ad from Tesco for a Product Manager ‘My Data’.

The successful candidate, it says, “will define the strategy to develop and support the deployment of Group-wide capability to deliver market-leading products and games which give our Clubcard customers simple, useful, fun access to their own data to help them plan and achieve their goals.”

There we have it: the paradigm shift in personal/customer data grasped and understood by the country’s biggest retailer. Not only can customer data be used to help organisations achieve their goals, it can also…

Demos report: The Data Dialogue

Posted: 25th September, 2012 | 0 comments

Think tank Demos has published an important report, The Data Dialogue, which concludes that, “none of the potential gains of the information revolution can be realised unless people are at the heart of any new settlement”. It highlights the agenda shift that needs to happen if businesses are to capitalise on the new wave of innovation and opportunities which we predict can be created when information becomes a tool in the hands of the individual.

Demos state, "Data and information sovereignty is the next big consumer issue. The Populus survey suggests that people share an increasing amount of information…

Innovation opportunities of midata

Posted: 6th September, 2012 | 0 comments

According to Professor Nigel Shadbolt, the UK Government’s Information Advisor, interviewed on Radio 4’s You and Yours programme this week, the midata initiative will spur UK innovation. It will unlock and stimulate a whole range of new personal information management services to help people use their own data to support and inform them about their lives. Many of these services, he said, we can’t yet imagine, but some are on the horizon and a new UK industry will emerge.

This is what he said about what midata is aiming to address.

"The idea behind midata is that all of our interactions…

Innovation opportunities of midata

Posted: 6th September, 2012 | 0 comments

According to Professor Nigel Shadbolt, the UK Government’s Information Advisor, interviewed on Radio 4’s You and Yours programme this week, the midata initiative will spur UK innovation. It will unlock and stimulate a whole range of new personal information management services to help people use their own data to support and inform them about their lives. Many of these services, he said, we can’t yet imagine, but some are on the horizon and a new UK industry will emerge.

This is what he said about what midata is aiming to address.

"The idea behind midata is that all of our interactions…

In this summer issue we cover our forthcoming research schedule, an update on the midata consultation and some new start-ups.

Ctrl-Shift research

Increasingly, we’re being asked many of the the same questions about the emerging personal data market so we’re focusing our forthcoming Autumn/Winter research reports on developing answers to them.

In a world drowning in data, what infrastructure, rules and commercial models enable the right information to be shared at the right time with the right people? This information logistics challenge is easy to talk about but hard to do. Our forthcoming report on Information Logistics will…

In this summer issue we cover our forthcoming research schedule, an update on the midata consultation and some new start-ups.

Ctrl-Shift research

Increasingly, we’re being asked many of the the same questions about the emerging personal data market so we’re focusing our forthcoming Autumn/Winter research reports on developing answers to them.

In a world drowning in data, what infrastructure, rules and commercial models enable the right information to be shared at the right time with the right people? This information logistics challenge is easy to talk about but hard to do. Our forthcoming report on Information Logistics will…

midata news coverage

Posted: 22nd August, 2012 | 0 comments

There has been some great BBC broadcast news coverage today of the midata consultation. Hopefully it will raise awareness of the importance and opportunities of the programme and its game changing potential for all UK organisations.

Liz Brandt, Ctrl-Shift CEO, was interviewed on Radio Five Live’s ‘Wake Up to Money’ programme.  It was short and sweet and you can listen to it from 26.40 mins into the programme.

Liz, who has been advising the Government on its midata strategy from its inception, emphasised the empowering opportunity of midata for consumers – enabling them to use new apps, tools and…

midata news coverage

Posted: 22nd August, 2012 | 0 comments

There has been some great BBC broadcast news coverage today of the midata consultation. Hopefully it will raise awareness of the importance and opportunities of the programme and its game changing potential for all UK organisations.

Liz Brandt, Ctrl-Shift CEO, was interviewed on Radio Five Live’s ‘Wake Up to Money’ programme.  It was short and sweet and you can listen to it from 26.40 mins into the programme.

Liz, who has been advising the Government on its midata strategy from its inception, emphasised the empowering opportunity of midata for consumers – enabling them to use new apps, tools and…

Why legislate on midata?

Posted: 7th August, 2012 | 0 comments

As some of you may know, Ctrl-Shift has been acting as a strategic advisors to the UK Government’s midata programme. Now the pace is accelerating decisively with the Government’s move to give UK consumers additional statutory rights to their data in portable electronic form.

Of course, decisions like this are political and made by ministers. We weren’t party to the political discussions. But from the specific perspective of midata itself here are some reasons why this initiative is a good move.

Consumer Minister Norman Lamb notes in his introduction to the consultation midata has made significant progress over the last…

Why legislate on midata?

Posted: 7th August, 2012 | 0 comments

As some of you may know, Ctrl-Shift has been acting as a strategic advisors to the UK Government’s midata programme. Now the pace is accelerating decisively with the Government’s move to give UK consumers additional statutory rights to their data in portable electronic form.

Of course, decisions like this are political and made by ministers. We weren’t party to the political discussions. But from the specific perspective of midata itself here are some reasons why this initiative is a good move.

Consumer Minister Norman Lamb notes in his introduction to the consultation midata has made significant progress over the last…

The Government has announced its intention to give consumers the statutory right to obtain an electronic copy of data companies hold about them, so that they can use this data for their own purposes. This is a game changing move, dramatically extending the reach of the midata programme from its previous focus of energy, banking and telcos to, potentially, all major companies holding customer data.

Ongoing debate

Some companies are likely to react negatively, arguing that the new right would be a ‘burden on business’. But the Government is rightly linking the move closely to a growth agenda. Introducing…

The Government has announced its intention to give consumers the statutory right to obtain an electronic copy of data companies hold about them, so that they can use this data for their own purposes. This is a game changing move, dramatically extending the reach of the midata programme from its previous focus of energy, banking and telcos to, potentially, all major companies holding customer data.

Ongoing debate

Some companies are likely to react negatively, arguing that the new right would be a ‘burden on business’. But the Government is rightly linking the move closely to a growth agenda. Introducing…

New decision-making service

Posted: 28th June, 2012 | 0 comments

Today billmonitor launches Bill Check-up an extension of their independent comparison service that enables mobile phone users to work out if they are on the best value phone contract. What's really interesting about it is the way this service turns decision-support around so that it's not just about switching but can be used as a loyalty builder as well.

In our recent work on decision-making services – services that empower consumers by helping them to make better decisions and change their own behaviours – we highlighted how such services are creating value through empowering people to make better and more informed…

The following is a guest post by Alan published yesterday by Wired.

I love TED but when it introduced its TEDGlobal 2012 theme of "radical openness" something it said gave me the jitters. Radical openness, it declared with apparently consummate confidence, "implies a loss privacy".

Ah! The great P word. Scott McNealy famously declared "you have zero privacy anyway -- get over it". Eric Schmidt told us that anyone concerned about online privacy "had something to hide". But privacy isn't dying. It's being reinvented. It was 120 years ago that Harvard Lawyers Samuel Warren and Louis Brandeisfirst suggested

In this newsletter we cover the latest global and local developments in the personal information market. We trail our next report on Identity Assurance, already a £300m market, and give a round-up of the month's news.

Unfolding developments

The market for personal information has changed significantly, even in the last month, and we are delighted to see a whole series of exciting developments.

In our report on personal data stores (PDS) we’ve looked at the possibility that there could be as many as 100m examples of personal data handbacks in the UK this year. We predict that over…

In this newsletter we cover the latest global and local developments in the personal information market. We trail our next report on Identity Assurance, already a £300m market, and give a round-up of the month's news.

Unfolding developments

The market for personal information has changed significantly, even in the last month, and we are delighted to see a whole series of exciting developments.

In our report on personal data stores (PDS) we’ve looked at the possibility that there could be as many as 100m examples of personal data handbacks in the UK this year. We predict that over…

Last week I met with some people from a large high street retailer, reviewing the company's strategy over the next five years. We talked about where the customer/personal data landscape would be by then. This is a summary of what I said.

1. A significant (and growing) number of customers will be using personal data stores or equivalent services to help them manage their own personal information.  Many of these will be companies’ most valuable customers.

2. Customers will expect the companies they deal with to provide complete access to their customer data e.g. what they bought, when, for how…

Scottish Power leads on midata

Posted: 17th May, 2012 | 0 comments

Today, Scottish Power becomes the first company to start releasing data back to customers as part of the midata programme.  Midata is a UK Government-backed initiative to encourage companies to release data back to customers in a portable electronic format so they can use this data for their own purposes. Ctrl-Shift is advising the Department of Business on midata.

We spoke to Andrew Ward, Operations Director at Scottish Power, about its involvement in midata.

What are you doing?

We are releasing customer consumption histories in an electronic format, so they can take their own information to find the…

Scottish Power leads on midata

Posted: 17th May, 2012 | 0 comments

Today, Scottish Power becomes the first company to start releasing data back to customers as part of the midata programme.  Midata is a UK Government-backed initiative to encourage companies to release data back to customers in a portable electronic format so they can use this data for their own purposes. Ctrl-Shift is advising the Department of Business on midata.

We spoke to Andrew Ward, Operations Director at Scottish Power, about its involvement in midata.

What are you doing?

We are releasing customer consumption histories in an electronic format, so they can take their own information to find the…

About a year ago, the World Economic Forum produced a report talking about personal data as 'a new asset class'. Some said it is 'the new oil' energising and greasing the wheels of the information age. But personal data isn't a traditional asset like oil in two critical respects.

First, when we collect, refine, process and use oil it has no feelings about that matter. But personal data - which is about persons - is different. Persons care about how their data is collected, refined and used and by whom. They want to have a say in the matter.

Second, the 'asset'…

MesInfos UK visit

Posted: 3rd May, 2012 | 0 comments

Last week Ctrl-Shift hosted an intensive and fascinating two day event for the participants of the French MesInfos programme. MesInfos is run by the French think tank Fing and has similar aims to the UK Government’s midata initiative to release customer data back to customers so they can use it for their own purposes. The delegation included representatives from Société Générale, Le Groupe La Poste, Monoprix and Orange-France Telecom Group.

To help them get a flavor of midata and the changing personal data landscape we lined up an impressive array of briefings from the likes of: Visa Europe; Callcredit;…

MesInfos UK visit

Posted: 3rd May, 2012 | 0 comments

Last week Ctrl-Shift hosted an intensive and fascinating two day event for the participants of the French MesInfos programme. MesInfos is run by the French think tank Fing and has similar aims to the UK Government’s midata initiative to release customer data back to customers so they can use it for their own purposes. The delegation included representatives from Société Générale, Le Groupe La Poste, Monoprix and Orange-France Telecom Group.

To help them get a flavor of midata and the changing personal data landscape we lined up an impressive array of briefings from the likes of: Visa Europe; Callcredit;…

It has been a busy month where we have attended and hosted several events. They highlight the way that public opinion, technology, regulatory and commercial pressures are all lining up to unleash a sea change in the personal data landscape. What’s also becoming clear is that the UK is leading the world in giving individuals control over their data. In this issue we’ll tell you about these events, our new research and a smattering of market news.

A £1bn opportunity?

Our latest research (to be published on Monday April 30) is a comprehensive review of all the players in the…

It has been a busy month where we have attended and hosted several events. They highlight the way that public opinion, technology, regulatory and commercial pressures are all lining up to unleash a sea change in the personal data landscape. What’s also becoming clear is that the UK is leading the world in giving individuals control over their data. In this issue we’ll tell you about these events, our new research and a smattering of market news.

A £1bn opportunity?

Our latest research (to be published on Monday April 30) is a comprehensive review of all the players in the…

In our newsletter this month we have new research to tell you about. We also highlight our project looking at the Internet of Things market and round off with some key news, including some international developments.

Decisions Decisions    

We’ve published our briefing paper about the development of a revolutionary and disruptive industry for consumer decision-support services. These services empower consumers by helping them to make better decisions and change their own behaviours. The report explains why this revolution is happening now, what forms it’s taking, and what its impacts are: this is a new market that changes…

Another step towards the control shift

Posted: 24th February, 2012 | 0 comments

The US Government’s planned new Privacy Bill of Rights marks a decisive moment in the control shift. The first clause and sentence effectively makes the first half of the control shift ‘official’. They read:

1 INDIVIDUAL CONTROL:  Consumers have a right to exercise control over what personal data companies collect from them and how they use it.

The only question now, is how far and how fast the control shift moves (the second, decisive, half being empowering individuals as managers of their own data).

One step forward …

Highly symbolic as it is however, the US Administration’s initiative is…

midata and the innovation opportunity

Posted: 15th February, 2012 | 0 comments

Following the recent London Green Hackathon, the winning hacks have now been announced. It’s inspiring to see what a few ingenious minds can create over a weekend using only data that’s freely available. When organisations start releasing customer data in a portable, reusable way (for example, as part of the Government's midata programme), innovative applications will offer much, much more. The Department for Business Innovation and Skills, which is running the midata programme, supported the Hackathon to get a flavour of just what kind of innovations the future could hold.

The data used in the hackathon…

midata and the innovation opportunity

Posted: 15th February, 2012 | 0 comments

Following the recent London Green Hackathon, the winning hacks have now been announced. It’s inspiring to see what a few ingenious minds can create over a weekend using only data that’s freely available. When organisations start releasing customer data in a portable, reusable way (for example, as part of the Government's midata programme), innovative applications will offer much, much more. The Department for Business Innovation and Skills, which is running the midata programme, supported the Hackathon to get a flavour of just what kind of innovations the future could hold.

The data used in the hackathon…

EU data law's big strategic questions

Posted: 2nd February, 2012 | 0 comments

I have to say, I’m puzzled by the reaction so far to the EU proposed new regulations for data protection.

There’s been a lot of debate about a proposed new ‘right to be forgotten’. However, from what I read of the actual draft legislation, the ifs and buts of this new right mean its real impact could be pretty limited. There’s considerable corporate hand-wringing about the penalties for breaking the new law, but the proposed maximum fines would only apply to the most flagrant violations and be tested in the courts.

Hand-ringing about the cost of implementation is more interesting:…

EU data law's big strategic questions

Posted: 2nd February, 2012 | 0 comments

I have to say, I’m puzzled by the reaction so far to the EU proposed new regulations for data protection.

There’s been a lot of debate about a proposed new ‘right to be forgotten’. However, from what I read of the actual draft legislation, the ifs and buts of this new right mean its real impact could be pretty limited. There’s considerable corporate hand-wringing about the penalties for breaking the new law, but the proposed maximum fines would only apply to the most flagrant violations and be tested in the courts.

Hand-ringing about the cost of implementation is more interesting:…

Phew! It has taken us six months but we got there in the end. Today (27 January), in the lead up to Data Protection Day (28th January) we’ve published new research assessing the privacy policies of the UK’s top 100 online retailers – the sector where many consumers most commonly experience the benefits and pitfalls of e-commerce.

We don’t think anyone has ever done this before and now we’ve got to the end, we’re not surprised. The project kicked off in the summer of 2011 when we started to think through an objective assessment of the state of the nation…

Milestones in the control shift

Posted: 15th December, 2011 | 0 comments

So much has happened and changed in 2011 and the control shift is well underway. We've captured below some of the significant milestones that have unfolded this year with links to the relevant news items taken from our Market Watch.

Consumer empowerment

Consumer habits are rapidly changing driven by technology and use of social media. Consumers are becoming hyper connected and active participants in markets and they are recognising the power of acting collectively (think Occupy London). They are changing their shopping habits: according to Reevoo’s research nearly 90% of respondents would not purchase a product before reading others’…

Milestones in the control shift

Posted: 15th December, 2011 | 0 comments

So much has happened and changed in 2011 and the control shift is well underway. We've captured below some of the significant milestones that have unfolded this year with links to the relevant news items taken from our Market Watch.

Consumer empowerment

Consumer habits are rapidly changing driven by technology and use of social media. Consumers are becoming hyper connected and active participants in markets and they are recognising the power of acting collectively (think Occupy London). They are changing their shopping habits: according to Reevoo’s research nearly 90% of respondents would not purchase a product before reading others’…

Spring 2012 research schedule

Posted: 1st December, 2011 | 0 comments

We're now planning our next research reports and we'd like your input.

We're already committed to two reports (see below) and would like to choose two more from the options list. Feedback very welcome.

Privacy comparisons. Which of the top 100 e-commerce e-tailers has the best privacy policy and which has the worst?

Decision-making market. As a follow-on from our work on personal information management services (PIMS), we look at the broad scope of suppliers in this market and chart what benefits consumers get from making better decisions.

Options for early 2012 -

The Personal Data Store (PDS) market.…

Playing down good news isn’t something one expects from politicians these days, but there’s at least one real driver for growth buried in George Osborne’s Autumn Statement. In it he announced new Open Data measures, and this signals a battery of initiatives that will present new and exciting opportunities to outperform our decreased growth forecast. According to the Cabinet Office the measures will, ‘open up public sector data to make travel easier and healthcare better, and create significant growth for industry and jobs in the UK.’ More Open Data will ‘allow entrepreneurs to develop useful applications for business and consumers’.…

Playing down good news isn’t something one expects from politicians these days, but there’s at least one real driver for growth buried in George Osborne’s Autumn Statement. In it he announced new Open Data measures, and this signals a battery of initiatives that will present new and exciting opportunities to outperform our decreased growth forecast. According to the Cabinet Office the measures will, ‘open up public sector data to make travel easier and healthcare better, and create significant growth for industry and jobs in the UK.’ More Open Data will ‘allow entrepreneurs to develop useful applications for business and consumers’.…

The new personal data landscape

Posted: 22nd November, 2011 | 1 comments

At our recent event ‘To hoard or to share: midata and the personal data-sharing revolution’ Alan Mitchell discussed the Government’s midata programme in the broader context of changes to the personal data landscape. We’ve now published a report on the New Personal Data Landscape that identifies these transformational trends, highlights the emerging market for new personal data management services and analyses the opportunities and threats for organisations.

For the last fifty years organisations have had a monopoly on the collection and use of customer data. But this is changing. Individuals are starting to collect and manage their…

The new personal data landscape

Posted: 22nd November, 2011 | 1 comments

At our recent event ‘To hoard or to share: midata and the personal data-sharing revolution’ Alan Mitchell discussed the Government’s midata programme in the broader context of changes to the personal data landscape. We’ve now published a report on the New Personal Data Landscape that identifies these transformational trends, highlights the emerging market for new personal data management services and analyses the opportunities and threats for organisations.

For the last fifty years organisations have had a monopoly on the collection and use of customer data. But this is changing. Individuals are starting to collect and manage their…

Our midata event takes place tomorrow and we wanted to say thank you to our sponsors Mydex and Callcredit for supporting us. Both organisations provide revolutionary services embracing and underpinning the new personal data landscape.

Tom Ilube from Callcredit will be giving an update at the event on Noddle a ‘poster child’ of midata. The service simply turns the existing personal credit rating on its head. Usual practice for credit reports is that they are requested by the credit provider at the end of a sales process. But when it is launched later this year, Noddle will allow any…

Our midata event takes place tomorrow and we wanted to say thank you to our sponsors Mydex and Callcredit for supporting us. Both organisations provide revolutionary services embracing and underpinning the new personal data landscape.

Tom Ilube from Callcredit will be giving an update at the event on Noddle a ‘poster child’ of midata. The service simply turns the existing personal credit rating on its head. Usual practice for credit reports is that they are requested by the credit provider at the end of a sales process. But when it is launched later this year, Noddle will allow any…

midata news coverage

Posted: 4th November, 2011 | 0 comments

There's been quite a lot of news coverage of the midata launch - which is about time given its potential long term significance.

The BBC has a vox pop from midata chair Prof Nigel Shadbolt.

The Wall Street Journal asks some pertinent questions about how these ideas need to be packaged and presented.

The FT reports on Ctrl-Shift's estimate that the first round of midata could involve 20 million individuals.

Ctrl-Shift's press release about midata identified three new and very large growth markets made possible by midata.  The very existence of these markets has been rendered invisible…

 

Today the following businesses announced their commitment to the midata principle of releasing customers’ data back to them in a portable electronic form: Avoco Secure; billmonitor; British Gas; Callcredit; EDF Energy; E.ON; Garlik; Google; Lloyds Banking Group; MasterCard; Moneysupermarket.com; Mydex; npower; RBS; Scottish Power; Scottish Southern Energy; The UK Cards Association; Three; and Visa.

At Ctrl-Shift we’ve been talking about midata for a while now, partly because we’ve been advising the Government on the programme, but mainly because we genuinely believe it marks the beginning of a fundamental shift in the way companies and customers manage their relationships…

Richard Anson to speak at midata event

Posted: 1st November, 2011 | 0 comments

The countdown to Ctrl-Shift’s midata event, 'to hoard or to share: midata and the personal data sharing revolution’, which takes place a week tomorrow, has started. We’re delighted that Richard Anson, Founder and CEO of Reevoo, will be taking the stage.

Reevoo is a great example of the new wave of decision support services using personal data. It’s taken an ad hoc consumer activity - posting the odd review here and there - and turned it into a disciplined, structured process: carefully collecting reviews from only known buyers of products and slicing and dicing the resulting information in multiple…

Theo Bertram, UK Policy Manager for Google, will talk about data openness and transparency at Ctrl-Shift’s forthcoming event ‘to hoard or to share: midata and the personal data sharing revolution’ on 9th November.

Theo will showcase Google Dashboard as a great example of a ‘midata-enabled’ service – a service which releases back to customers the data held on them in an electronic, reusable format. All the data generated by people when they are signed in to their Google Account is transparent on the Dashboard, users have options to update and delete their data, change settings, and control their experience, and…

We’ve a number of leading businesses attending our event on 9th November – ‘to hoard or to share: midata and the personal data revolution’. Attendees include representatives from Aimia, Barclays, billmonitor, British Computer Society, the Cabinet Office, CACI, Consumer Focus, Experian, Google, iRed, Mydex, Noddle, O2, Post Office, Reevoo, Royal Bank of Scotland, Scottish Southern, Visa and Which?.

We’ve planned a mix of presentations and practical, interactive round tables to give plenty of time for delegates to meet and network with each other and to discuss opportunities and ideas.

The day will kick off with the context setting from the…

This month’s issue includes an update on our midata event and the great speakers who are lining up to make this unmissable and a request for your input on a new project we are working on for Consumer Focus. This is followed by some good examples of consumer empowerment in Market news.

To hoard or to share: midata and the personal data sharing revolution

On Monday 17 October, we saw the first significant announcement of the Government's midata programme. The big six energy companies announced their intention to give consumers their energy usage data to help them to…

Yesterday’s Energy Summit saw the first significant announcement of the Government’s midata programme, which we expect to gather pace over the autumn.

Government, consumer groups including Citizens Advice Bureau, the six largest energy suppliers and industry regulator Ofgem agreed a range of measures to empower consumers to save money on their gas and electricity bills. One of the measures announced is to encourage switching by people between suppliers to find the best, most suitable energy deal. To facilitate this happening the energy companies have agreed to give consumers access to their personal energy usage data in electronic format as…

In case you were wondering if we’ve made a spelling mistake, the Government programme formerly called ‘mydata’ now has the nomenclature and branding ‘midata’. The background to this is that Department for Business Innovation and Skills has been in discussion with a company based in Sweden called ‘Mydata automation AB’ which develops and manufactures technology products for the electronics industry. This company has now asked BIS not to use the ‘mydata’ name for fear of confusion as the programme ramps up and the Charter is launched later this month. Although there is no conflict of interest, BIS has respected their…

Nigel Shadbolt, Chair of the Government’s midata programme, last week provided a robust response to Steven Robertson’s comments about the programme published in Retail Week. Steven, who is Director General of the Retail Consortium, commented in the article that, “The Government’s talking about phone and utility companies feeding cost and usage figures back to customers (don’t they do that already?). But it’s not at all clear exactly what data it believes retailers have and what it thinks can be done with that.”

Nigel in his response, published last Friday in Retail Week 'Letters to the Editor', makes it clear that the…