Yearly Archive: 2018

Why complying with GDPR is not enough

The next digital titan will come out of Europe – or at least it should – courtesy of GDPR. More broadly it will trigger a new dimension for competitive advantage across all sectors and most of the globe – given...

The ecosystems incumbents should build

In my previous post I suggested that when creating their Open Banking app store offerings, incumbents should seek to should leverage their strengths in risk management and product creation, along with the high levels of consumer trust they enjoy –...

The type of disruption Open Banking will bring

In Zone to Win, Geoffrey Moore draws a distinction between three different types of disruption that a sector can face – infrastructure, operating model and business model. Infrastructure disruption can be relatively easily accommodated. At the other end of the...

Why our fear of robots is overblown

Automating activities is far harder than it may seem. It works well when there is a high volume of repetitive tasks. But what looks repetitive at a high level can be much more variable when looked at granularly, step-by-step. Typically...

Does AI augment or replace human capabilities?

AI is a prediction technology. It is a tool we use to mitigate uncertainty about the past, present or future – to understand why something has happened, to coalesce fuzzy data to understand what is happening now and to forecast...

Why we should rename AI

My first involvement with AI project came five years ago. Except we weren’t calling it AI then, we were calling it analytics. The project entailed integrating predictive modelling with a decision engine to personalise what customers would be offered when...