Monthly Archive: May 2011

Explorers explore the new landscape

The Ctrl-Shift Explorers’ Club met on May 12 to share experiences and understanding of the changing consumer market place. It was an eclectic mix. Attendees included large corporations and small businesses; public and private sectors; different vertical markets; and suppliers...

Ctrl-Shift email outage

We’re really sorry if you have tried to contact us via email today (Monday) but something wasn’t working with our email system and emails were bouncing from our server. We believe that the outage has now been fixed and that...

May newsletter

The May newsletter covers the Government’s mydata, a Europe wide assessment of consumer empowerment, a market round-up and to plug your chance to meet the Control Shift team next week. The Government’s mydata initiative – covered in our last newsletter...

Defining ’empowerment’

I’ve been looking again at the new EU Barometer on Consumer Empowerment and I’m not impressed. It makes me realise how different definitions of empowerment can be. In my view, the EU’s definition of empowerment (see ‘Barometer Model’ below) is...