Consumer Value Shift

Today’s consumers have expanding choice and voice, plus increasingly smart technologies at their disposal. That’s changing how they shop, how they deal with organisations and moves the value away from pure product towards the customer and the service they receive.

Other publications
on this theme

Personal Information Management Services

To coincide with the public launch of midata, we’re also publishing our research into the emerging Personal Information Management Services (or PIMS) market. Read more...>

Mydata: research with businesses

This short (3pp), free-to-download document summarises Ctrl-Shift's research into what businesses involved in the Government's midata initiative are looking to understand. Read more...>

Market Watch

Will 'big data' transform your industry? - McKinsey Quarterly

Posted: 21st February 2012

A visual breakdown to indicate which sectors could be transformed by Big… Read more...>

Open data is going global - Guardian

Posted: 21st February 2012

The UK, along with the US, is a founding member of a global initiative the… Read more...>

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