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Here's a copy of the response I sent in, on behalf of Ctrl-Shift and of Mydex CIC, to Anne McGuire MP's request for evidence about about the role of third sector organisations in personalisation. I copied it to HMG's CIO John Suffolk who expressed an interest in the subject on his blog and to Martha Lane Fox because of the intersection with her vital work on digital inclusion

Third-sector role in personalisation of public services: note from Mydex CIC and Ctrl-Shift Ltd

The third sector has a crucial role to play in personalisation, so the answer…