Innovation

New product and service development doesn’t happen in a vacuum: customer insight, feedback from the supply chain, sales agents/retailers and from manufacturers can all help identify gaps in the market. But don’t go on this journey to find that you are blindsided to developments in areas such as personal productivity services, information logistics and decision support. These new concepts are changing the landscape of corporate value.

Featured Publication

Personal data stores

This 57-page Ctrl-Shift research report provides a comprehensive overview of the emerging market for Personal Data Stores (PDSs), with individual service profiles for all major services in operation or under development. It reveals the range of business models, rollout plans and critical success factors in the market and forecasts that the market could be a large as £1bn in 2016 Read more...>

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Decisions Decisions

This free-to-download briefing 16pp paper outlines the development of decision-support services - services designed specifically to help individuals make and implement better decisions. It’s a simple but profound shift. As well as creating a separate market in its own right, the decision support industry also changes the way other markets work in both the private and public sectors Read more...>

Privacy Research Report

How customer friendly are retailers’ privacy policies? This report summarises Ctrl-Shift's analysis of the top 100 online retailers and is free to download Read more...>