Items tagged "Consumer Focus"
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Consumer Focus, the statutory consumer champion for England, Wales and Scotland, has asked Ctrl-Shift to add to its body of research regarding how use of the internet and new technologies have made powerful new approaches to consumer empowerment possible. Specifically we have been asked to help build an inventory of all the potential consumer risks and downsides of the emerging digital age.
The goal of this research is to build a publicly accessible database of all the potential ‘digital detriments’, to update this database as new issues arise. This is to provide an understanding of what the issues are for…