Consultancy

Our consulting assignments are directly informed by and linked to our research.

Because we have such a deep insight into the shifting market and because we have to design the way that we investigate these markets we are able to bring unique methodology and insight to our consulting assignments. We provide businesses with bespoke advice about the impact of the empowered consumer and opportunities that arise.

Our consultancy services include:

  • Audits: we help organisations understand how prepared they are for the market shifts and benchmark themselves against the market. We use these insights to enable directors understand where they need to focus to ensure they are positioned to grasp the opportunities of control shift.
  • Decision mapping - Our own decision acorn mapping analysis allows us to understand, on your behalf, your customers buying process. Using this helps us to uncover quick win fixes and new opportunities.
  • Innovation and value creation: Be it new service design, or new product development all of our innovation assignments look to leverage the changes in the market to enable businesses to develop the approaches that will create future value. Based on the methodologies used to develop our market forecast and analysis research our assignments provide high quality, rapid results.
  • Customer-led Business Strategy: Our customer-led business strategy projects brings to life our consumer engagement research which is founded on consumer metrics; the measurements  that empowered consumers instinctively use to gauge their return on investment in their everyday lives. This consumer metrics structure enables us to systematically analyse the strengths weaknesses, opportunities and threats for organisations who wish to develop the opportunities that the empowered consumer offers.
  • Information Innovation: Today, individuals choose when how and where they share their information. Our deep understanding of the new flows in information and value that these tectonic shifts are creating and our Consumer Decision-Making Market research ensures that our advice enables organisations to deliver innovative, information enabled products, services and customer service.


Ctrl-Shift News

Scottish Power leads on midata

Posted: 17th May, 2012 | Alan Mitchell

Today, Scottish Power becomes the first company to start… Read more...>

World Economic Forum: The Control Shift is happening ... now what?

Posted: 16th May, 2012 | Alan Mitchell

About a year ago, the World Economic Forum produced a… Read more...>

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Featured Events

Researchers, journalists, entrepreneurs, non profit organisations, pioneers and curious citizens are invited to attend a week of free and public events at European… Read more...>

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